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Quiz: Overpayments and recovery

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1 A recipient who reported everything correctly still received an overpayment notice and feels accused of wrongdoing. How should this be explained? Benefits are paid in advance of final determination of entitlement, so overpayments arise structurally rather than only from error An overpayment always indicates an error or omission by the recipient The notice is likely to have been issued in error Overpayments arise only where a return is reassessed

Answer key unconfirmed — rests on 2 unverified claims.

2 How may a benefit overpayment be recovered? Select all that apply.

Select all that apply.

By adding it to the following year's tax payable By cancellation under the taxpayer relief provisions By set-off against a tax refund or other amounts payable, where there are no ongoing benefit payments By withholding some or all of ongoing benefit payments

Answer key unconfirmed — rests on 3 unverified claims.

3 A recipient says the full withholding of her monthly benefit leaves her unable to pay rent. Is there anything available? No — the recovery rate is fixed The overpayment can be cancelled outright on hardship grounds The rate at which an overpayment is withheld may be reduced where full recovery would cause hardship Recovery is suspended automatically on any hardship claim