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Quiz: The digital channels and what each is for

7 questions

How this works

  1. Answer every question. Select-all questions are marked all-or-nothing — ticking every box scores zero, not partial credit.
  2. Submit once. You will see which you got right, and an explanation for every question including the ones you answered correctly.
  3. Your score is recorded beside your progress. It does not unlock or revoke anything — marking this tutorial complete stays your call, before or after the quiz.
  4. Retake it whenever you like. Every attempt is kept, so improving over three tries is visible rather than overwritten.
1 A sole proprietor cannot find her business's GST/HST information in My Account and assumes CRA has lost it. What is happening?

Answer key unconfirmed — rests on 2 unverified claims.

2 What is the structure of a CRA program account number?

Answer key unconfirmed — rests on 3 unverified claims.

3 Which sign-in credentials does CRA accept for its online portals? Select all that apply.

Select all that apply.

Answer key unconfirmed — rests on 2 unverified claims.

4 A taxpayer says a T4 is missing from My Account and concludes his employer never issued it. What is the more likely explanation?

Answer key unconfirmed — rests on 1 unverified claim.

5 A caller's software says her return was transmitted successfully. She wants to know her refund amount. What is the position?

Answer key unconfirmed — rests on 1 unverified claim.

6 Who holds access to My Business Account?

Answer key unconfirmed — rests on 2 unverified claims.

7 Which portal does an authorised representative use to access another taxpayer's information?

Answer key unconfirmed — rests on 1 unverified claim.

Unanswered questions are marked wrong. There is no partial credit.