← Curriculum /E-services and digital channels /Online mail and electronic correspondence

Quiz: Online mail and electronic correspondence

5 questions

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1 A taxpayer objects that CRA emailed her about her account and asks whether that is secure. What actually happened? CRA sent a notification that correspondence is available online; the notification does not contain the correspondence or any taxpayer information CRA emailed a summary of the correspondence but not the full document The email was not from CRA, since CRA never sends email CRA emailed the correspondence itself, which is standard for registered users

Answer key unconfirmed — rests on 3 unverified claims.

2 A taxpayer never opened the electronic notification of his notice of assessment and now wants to object, well past the usual window. What is the position on the deadline? The period runs from the date of the notice and continues whether or not the notification was opened; an extension may be applied for but is not automatic The period is suspended until the taxpayer opens the correspondence The period runs from the date the notification was opened Electronic delivery does not start the objection period at all

Answer key unconfirmed — rests on 3 unverified claims.

3 Whose responsibility is it to keep the email address CRA notifies current? Nobody's; CRA verifies the address before each notification The taxpayer's electronic filer, as part of transmitting the return The taxpayer's — CRA sends notifications to the address on file CRA's, since it maintains the account

Answer key unconfirmed — rests on 1 unverified claim.

4 A taxpayer switches from electronic to paper correspondence and asks for paper copies of what was already issued online. The switch is not permitted once electronic delivery has been chosen The switch is retroactive to the start of the account The switch does not reissue correspondence already made available online The switch reissues everything from the current tax year on paper

Answer key unconfirmed — rests on 2 unverified claims.

5 A taxpayer registered for electronic correspondence says she still receives some CRA mail on paper and thinks the setting failed. Not all CRA correspondence is delivered electronically; some items continue on paper regardless of the setting Paper items indicate a second account under her name Paper continues for the first year after registering, then stops The setting has failed and should be reset

Answer key unconfirmed — rests on 1 unverified claim.

Unanswered questions are marked wrong. There is no partial credit.